RMA – Calibration, Repair or Return

Step 1 of 4

Complete this form if you would like to have an item repaired or calibrated

Health and Safety Check

Certification of Material Condition(Required)

By selecting the checkbox above, I, the undersigned, hereby certify and affirm that the goods being returned under this Return Material Authorization (RMA) form have not been exposed to or come into contact with any substances or conditions that could compromise their integrity or safety. Specifically, I certify that the returned goods have not been exposed to: Toxic, hazardous, or dangerous chemicals and/or materials; Biological or infectious substances; Radiological testing processes. This certification is made with the understanding that the provision of false information may result in the rejection of the RMA request and could lead to potential legal action against me or my organization for any damages or liabilities that arise from the provision of inaccurate information. I understand that this certification is a prerequisite for the processing of the RMA request and that failure to comply with these conditions may result in the forfeiture of any rights to return or replace the goods in question.

I agree to the terms stated below and certify that the information provided is accurate to the best of my knowledge.

All equipment sent to Specto Technology must be properly and completely cleaned, decontaminated, and made safe to handle before being returned for calibration or repair.

Manufacturer(s)(Required)

Aeroqual System Type(Required)

Aeroqual AQS1/Dust Sentry Modules

Aeroqual AQS1/Dust Sentry Modules - Serial Numbers(Required)

Aeroqual Handheld Units & Sensor Heads

Aeroqual Handheld Units & Sensor Heads - Serial Numbers(Required)

Airmar(Required)

Airmar - Serial Numbers(Required)

BSWA(Required)

BSWA - Serial Numbers(Required)

Geo-Laser(Required)

Geo-Laser - Serial Numbers(Required)

Geokon(Required)

Geokon - Serial Numbers(Required)

Geosense(Required)

Geosense - Serial Numbers(Required)

Gill Instruments(Required)

Gill Instruments - Serial Numbers(Required)

GSI GeoSolutions(Required)

GSI GeoSolutions - Serial Numbers(Required)

RST Instruments(Required)

RST Instruments - Serial Numbers(Required)

San Lien(Required)

San Lien - Serial Numbers(Required)

Sierra Wireless(Required)

Sierra Wireless - Serial Numbers(Required)

Sonitus Systems(Required)

Sonitus Systems - Serial Numbers(Required)

Specto Technology(Required)

Specto Technology - Serial Numbers(Required)

Svantek(Required)

Svantek - Serial Numbers(Required)

Vaisala(Required)

Vaisala - Serial Numbers(Required)

Worldsensing(Required)

Worldsensing - Serial Numbers(Required)

Other Manufacturer(Required)

Other Manufacturer - Serial Numbers(Required)

Would you like your unit:(Required)

Calibrated

Repaired

Is the unit you will return currently functioning?(Required)

Yes

Have you already submitted a support ticket with our Technical Team to try to resolve any issues?(Required)

Yes

To proceed with your repair request, it is necessary to have an associated support ticket. This ensures that all necessary details are properly documented and authorized for the repair process. Additionally, to minimize your unit's downtime, we may attempt a remote fix before proceeding with more extensive repairs.

If you have not yet spoken to a Specto Technology Representative, we kindly ask you to reach out to discuss your issue further. Please call us at 1-866-925-7737 Ext.3 or submit a support request here

This proactive approach allows us to address your concerns as efficiently as possible.

After scheduling your meeting, you will be provided with a support ticket number, which you can use to complete your RMA (Return Merchandise Authorization) request.

If you have not yet spoken to a Specto Technology Representative, we kindly ask you to reach out to discuss your issue further. Please call us at 1-866-925-7737 Ext.3 or submit a support request here

This proactive approach allows us to address your concerns as efficiently as possible.

After scheduling your meeting, you will be provided with a support ticket number, which you can use to complete your RMA (Return Merchandise Authorization) request.

Support Ticket Number(Required)

10-digit ticket number

Original Sales Order Number: SQ-XXXXX

Additional Comments: Please write a short description of what may be wrong with the module(s)(Required)

Please write a short description of what may be wrong with the module

Customer Information

Company Name

Company Website

First Name(Required)

Last Name(Required)

Email(Required)

Phone(Required)

Shipping Information

Shipping Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Our Methodology - How We Work With You

Step 1

Discovery

We begin by learning details of your projects, including timeframe, regulations, potential issues, budget and other requirements

Step 2

Development

Once we understand your needs, we develop a complete, turnkey solution with hardware and software that will not onlu meet, but exceed your requirements, keeping both the budget and timeframe in mind.

Step 3

Implementation

We support you every step of the way, providing hands-on equipment and software training for your team to ensure that your monitoring program is successful

VIBRATION (INSTANTEL)

AIR QUALITY (AEROQUAL)

SOLAR POWER & BATTERY SOLUTIONS

GEOTECHNICAL & STRUCTURAL SENSORS

NOISE MONITORING SYSTEMS

AUTOMATED TOTAL STATIONS (AMTS)

WEATHER STATIONS

CONSTRUCTION & SECURITY CAMERAS

DATA ACQUISITION

SILICONE GELS (ETELEC)

BY TYPE

BY APPLICATION

EDUCATION

ABOUT SPECTO

CASE STUDIES

RMA – Calibration, Repair or Return

Health and Safety Check

Customer Information

Shipping Information

Our Methodology - How We Work With You

Step 1

Step 2

Step 3

Specto Technology

Helpful Links

About Specto

Contact Info

Ranger Handheld unit
S500 Handheld unit
S300 Handheld unit
S200 Handheld unit
SH-ENG1 | Ammonia (NH3) Sensor Head, 0-100 ppm
SH-NH1 | Ammonia (NH3) Sensor Head, 0-1000 ppm
SH-CD1 | Carbon Dioxide (CO2) Sensor Head, 0-2000 ppm
SH-CE1 | Carbon Dioxide (CO2) Sensor Head, 0-5000 ppm
SH-ECN1 | Carbon Monoxide (CO) Sensor Head, 0-100 ppm
SH-CO1 | Carbon Monoxide (CO) Sensor Head, 0-1000 ppm
SH-ECM1 | Carbon Monoxide (CO) Sensor Head, 0-25 ppm
SH-ECL1 | Chlorine (Cl2) Sensor Head, 0-10 ppm
SH-EF1 | Formaldehyde (CH2O) Sensor Head, 0-10 ppm
SH-HA1 | Hydrogen (H2) Sensor Head, 0-5000 ppm
SH-EHS1 | Hydrogen Sulfide (H2S) Sensor Head, 0-10 ppm
SH-EHT1 | Hydrogen Sulfide (H2S) Sensor Head, 0-100 ppm
SH-MT1 | Aeroqual Methane (CH4) Sensor Head, 0-10,000 ppm
SH-END1 | Nitrogen Dioxide (NO2) Sensor Head, 0-1 ppm
SH-VN1 | Aeroqual Non-methane Hydrocarbons (NMHC) Sensor Head, 0-25 ppm
SH-OZS1 | Ozone (O3) Sensor Head, 0-0.05 ppm (Super Low)
SH-OZU1 | Aeroqual Ozone (O3) Sensor Head, 0-0.15 ppm (Ultra Low)
SH-OZL1 | Ozone (O3) Sensor Head, 0-0.5 ppm (Low)
SH-EOZ1 | Aeroqual Ozone (O3) Sensor Head, 0-10 ppm GSE
SH-EOZH1 | Ozone (O3) Sensor Head, 0-30 ppm GSE
SH-PE1 | Perchloroethylene (PERC) Sensor Head, 0-200 ppm)
SH-ESO1 | Sulfur Dioxide (SO2) Sensor Head, 0-10 ppm
SH-ESP1 | Aeroqual Sulfur Dioxide (SO2) Sensor Head, 0-100 ppm
SH-VOCH | Volatile Organic Compounds (VOC) Sensor Head, 0-2000 ppm (PID)
SH-VM1 | Volatile Organic Compounds (VOC) Sensor Head, 0-25 ppm GSS
SH-VOC1 | Volatile Organic Compounds (VOC) Sensor Head, 0-30 ppm (PID)
SH-VP1 | Volatile Organic Compounds (VOC) Sensor Head, 0-500 ppm GSS
SH-PMX | PM Multi Channel Sensor Head
SH-PM | PM2.5/PM10 Sensor Head
Other