SUBMIT YOUR RMA REQUEST BELOW

Three Ways To Submit Your Request

At Specto Technology our goal is to solve your monitoring problems to make your life easier.

01

Request Support Ticket

If you are having issues with the product you received, we will try to resolve the issue remotely before issuing an RMA. You can submit a support ticket here.

02

Request RMA

If after speaking with our support team you still need to submit an RMA, you can start the process here (please have your support ticket number handy as you will need it to submit your RMA request).

03

HotSwap

To help keep your air quality monitoring projects running without gaps in data, Specto Technology offers a unique Hot Swap program for your Aeroqual AQS1, AQM65 and Dust Sentry modules. Click here to start the HotSwap process.

Specto Technology: Quality and Support Services

At Specto Technology, we are dedicated to merging top-notch quality with unparalleled support services. Our promise to deliver dependable and outstanding service at every interaction distinguishes us within the industry. Offering a variety of advanced products and cutting-edge monitoring solutions, we have established ourselves as a reliable partner for businesses across all sectors.

RMA Calibration, Repair or Return

Submit Your RMA Request

Request Your RMA

Unless you are returning an item for calibration, please have your recent support ticket ID ready. Haven't contacted our support team yet? Please submit a support request so our team can try to solve your problem and avoid a return. To submit a support ticket click here.
Submit RMA Request

Aeroqual AQS1/Dust Sentry Module Hot Swap

Submit Your Module Hot Swap Request

Aeroqual AQS1/Dust Sentry Module Hot Swap

For a price of $1,950 per module, Specto will send you a replacement "Hot Swap" module in advance for you to swap out with your out of calibration module in the field. We provide a return shipping label for you to send the old module back to us (within 30 days).
Submit Hot Swap Request

Instantel Calibration/Repair

Submit Your Instantel Request

Instantel Calibration and Repairs

Specto Technology is an authorized Instantel Dealer and is a knowledgeable expert on all Instantel Vibration Monitoring/Seismograph Equipment.

In order to serve our customers better by speeding up turnaround times, Specto does not require pre-approval from customers for RMA’s for standard calibrations. Approval will only be requested if repairs are required.

Submit Request

Topcon AMTS Calibration/Repair

Submit Your Topcon Request

Request Your Topcon AMTS Calibration/Repair

Unless you are returning an item for calibration, please have your recent support ticket ID ready. Haven't contacted our support team yet? Please submit a support request so our team can try to solve your problem and avoid a return. To submit a support ticket click here.
Submit Request

Sierra Wireless Modem RMA

Submit Your Sierra Wireless Modem Request

Sierra Wireless Modem RMA

All equipment sent to Specto Technology must be properly and completely cleaned, decontaminated, and made safe to handle before being returned for calibration or repair.
Submit Request