Three Ways To Submit Your Request
At Specto Technology our goal is to solve your monitoring problems to make your life easier.
Request Support Ticket
If you are having issues with the product you received, we will try to resolve the issue remotely before issuing an RMA. You can submit a support ticket here.
Request RMA
If after speaking with our support team you still need to submit an RMA, you can start the process here (please have your support ticket number handy as you will need it to submit your RMA request).
HotSwap
To help keep your air quality monitoring projects running without gaps in data, Specto Technology offers a unique Hot Swap program for your Aeroqual AQS1, AQM65 and Dust Sentry modules. Click here to start the HotSwap process.
Specto Technology: Quality and Support Services
At Specto Technology, we are dedicated to merging top-notch quality with unparalleled support services. Our promise to deliver dependable and outstanding service at every interaction distinguishes us within the industry. Offering a variety of advanced products and cutting-edge monitoring solutions, we have established ourselves as a reliable partner for businesses across all sectors.
RMA Calibration, Repair or Return
Request Your RMA
Aeroqual AQS1/Dust Sentry Module Hot Swap
Aeroqual AQS1/Dust Sentry Module Hot Swap
Instantel Calibration/Repair
Instantel Calibration and Repairs
In order to serve our customers better by speeding up turnaround times, Specto does not require pre-approval from customers for RMA’s for standard calibrations. Approval will only be requested if repairs are required.